Your clients' customer experience passes through established channels and completely new ones, such as the Metaverse. Understand and anticipate their needs with customised communications and artificial intelligence-based conversational solutions. All in an automated process.
FAST, EASY, SAFE.
Omnichannel communication platform: the interaction of tomorrow. Today.
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Completeness and precision. A single suite for 4 areas.
It enhances the user journey at every stage with experiences tailored to them. Through a single suite of services, you will achieve maximum interaction, offering, at any time, customised support that will add even more value to your brand.
Marketing Automation
To cover the entire functional journey to the acquisition and conversion of leads.
Sales Intelligence
To finalise the sales phase with the signing of the contract by the customer.
Customer Care
To accompany the user on an integrated journey that makes them feel unique, at all times.
Security
To make the interaction between brand and client as secure and reliable as possible, at every step.
A COMPLETE INTERACTION
The channels
Offer your clients interaction beyond all expectations. Establish authentic and lasting communication every day by making the most of popular channels, such as SMS and WhatsApp, cutting-edge channels, such as Skill Alexa and Google Home, or even channels that are completely unique: only with Mexedia can they enter the Metaverse.
Built-in chat
Chat within websites, web apps and apps.
Email communications.
Metaverse
Virtual reality with Oculus and web pages.
Multichannel
WhatsApp, Telegram, Messenger.
SMS
The most important content, 98% read.
Video call
Video calls from web pages.
Voice
Click to call and dedicated numbers.
Voice assistants
Skill Alexa and Google Home.
OUR SOLUTIONS
Products
Mexedia offers a wide range of products to guarantee each brand the most authentic and complete interaction with its customers. From the more established ones to the latest generation, such as Metacenter and Skill Alexa and Google Home to enter, through the front door, directly into users’ lives. These are the solutions that make our offer exclusive.
AREAS OF INTERVENTION
Industries
Many brands base their business on continuous interaction with people. For them, Mexedia helps to keep a channel of interaction always open, proposing real models for every type of industry.
Automotive & motorcycle
We guide each brand towards the best solution.
Banking
Human. Technology. This is our capital.
Healthcare
We take care of every relationship.
Home entertainment
There are those who broadcast films, sports and TV series. And who transmit values.
Sport
Establishing an authentic relationship is the most beautiful victory.
I nostri clienti
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Start immediately to discover the advantages of our omnichannel communication products.